Customer Service Representative – Part Time
The Customer Service Representative charges and discharges library materials in accordance with established library policies and procedures; greets and directs library customers; processes new customer accounts and handles established accounts, including collecting fines and fees and recording monetary transactions. Fields in-person and telephone informational and directional questions from patrons. Extensive contact with the public. Excellent people skills and frequent smiling required.
Must be able to work a flexible schedule that includes daytime, evening and weekend hours. This position includes occasional offsite work, so a valid PA driver’s license and use of a personal vehicle are required. This is a part-time 20 hour/week position with a starting rate of $10.51/hour, and includes paid sick leave, vacation and holidays.
Federal Criminal Background Check, PA Criminal Record Check and PA Child Abuse History Clearance and 10 year driving record required upon offer of employment. Must be able to work a flexible schedule that includes daytime, evening and weekend hours.
Candidates of interest will be contacted to schedule an interview.
Open since 1968, Northland Public Library is the second largest library in Allegheny County. The library aims to serve as the primary community connection for more than 81,000 residents of our five supporting municipalities—Bradford Woods, Franklin Park, Marshall, McCandless, and Ross. As a member of the Allegheny County Library Association, we provide service to our supporting communities as well as all Allegheny County residents. We provide on-site and outreach programming, 24-hour online access through our website, remote lending kiosks, an upgraded computer center, extensive print and electronic collections, community partnerships, and a creative, energetic, and dedicated staff. If you don’t like doing the same thing day after day, this may be the opportunity for you. There is always something new happening.
Future Employment Opportunities
Northland Public Library will accept applications for future employment opportunities. You may submit an application along with a cover letter stating your expertise and interest at anytime.
Applications are available to download: Download an application.
Applications/resumes/cover letters/background checks should be sent to:
Northland Public Library
300 Cumberland Road
Pittsburgh, Pennsylvania, 15237