Frequently Asked Questions
- How do I get a library card?
You may apply for a card either in person or online. To get your card, please present a valid form of identification with your current address at the customer service desk on the lower level.
Residents of other Pennsylvania counties may also receive a free card
if their home library participates in Access PA. Others are welcome
to purchase a membership at the current rate. Children and young adults
(under age 18) must have a parent or guardian sign their library card
- How do I search the catalog?
Searching the classic catalog system is simple! Find the "Catalog Search"
box on any page of our website. Select whether you want to search
for the item by author, by title, or by keyword. Type your search
text in the box, and click search to enter the catalog. For information
about advanced searching, visit Catalog
- How do I renew an item?
You can renew an item online or with the automated telephone renewal
system up to two times, as long as it is not overdue and it has not been requested
by another patron. To renew online, click Log
in to your library account from the "Catalog Search" box on any
page of our website. Enter your library card number and PIN to log
in. Once you are logged in to your account, click on Items currently
checked out. Click Renew All to renew all of the items
you have checked out. If you only wish to renew certain items, click
in the box beside each item you wish to renew, then click Renew
Selected Items. View
instructions and telephone numbers for automated phone renewals.
To renew an item that is overdue, please call the library at (412)
366-8100 ext 116. Items that have been requested by other patrons may not
- How do I place a hold on an item?
You can place a hold online in 3 different ways:
1. You can request several items at a time by clicking on Add to
Book Cart. When you have finished browing, click View Bookcart to
view its contents, select the ones you want, and Request Items in Book Cart.
2. You can request items from the list by clicking on Request.
3. You can request items by viewing the full record and clicking on Request
- How do I pay my fines online?
If you owe more than $2.00, you can use a Visa, MasterCard, or Discover Card
to pay fines and fees online. Debit cards with PIN numbers do not work. There
is no additional transaction fee charged. For step-by-step instructions, you can
click here to read or print this pdf handout.
- How do I volunteer at the library?
The process is simple! Complete an online volunteer application form, and our Volunteer Coordinator will contact you
to schedule an interview. We'll match your schedule and interests
to our needs, and provide training prior to your volunteer assignment.
Whether you can help weekly, monthly, or just several times a year,
opportunities are available to suit your schedule. For more information call (412) 366-8100 x104 or email our Volunteer Coordinator Kellie Kaminski at firstname.lastname@example.org.
- How do I sign up for a computer class?
You may register for a computer class or lesson in person at the Computer
Center Help Desk, or by calling the library at (412) 366-8100 x131.
- How do I make a memorial donation?
The Northland Public Library Foundation offers several ways to make
a financial donation to the library, including Memorial Books and Honor Books.
- How do I find a magazine article online?
A good place to begin your search is by accessing our magazine databases. For most questions our largest magazine database, MasterFILE Premier may help. If you're searching for articles about a particular subject, such as health or business, you can use the other subject specific databases.
- How do I find other county libraries?
The Electronic Information Network (a collaboration of the Allegheny County Library Association
and the Carnegie Library of Pittsburgh) maintains a list of libraries
with links to their websites at http://www.einetwork.net/ein/libraries.html.
- How do I download eBooks and eAudio?
Free eBooks and eAudio are available through the library catalog from Overdrive and Ebscohost. For
more information about how to use these resources, please visit Reference
Desk: eBooks & eAudio.